AI Terms
Terms governing RewardLion's artificial intelligence features, including ZICO™, the AI Agents in RewardLion World, AI Ads Pro, AI Search Pro, AI Assistants Pro, and all AI-powered automation.
These AI Terms supersede the AI Terms dated March 15, 2026. They supplement our Terms and Conditions.
1. AI Across the Platform
RewardLion, operated by Global Digital Business Solutions LLC, uses artificial intelligence throughout its Platform, including AI Ads Pro (advertising), AI Search Pro (SEO), AI Assistants Pro (voice and chat agents), RewardLion CRM, Social Chat Pro (social media automation), SmileVisionPro.ai (dental imaging), and the AI Agents inside RewardLion World and the Command Center, including ZICO™.
2. ZICO™ and Agentic Features in RewardLion World
What ZICO is. ZICO™ is RewardLion's AI assistant. Inside RewardLion World, ZICO can guide people through the environment, move between places, answer questions, and act within the permissions it has been given.
What ZICO can reach. ZICO reaches only what the signed-in person, or the connection it has been granted, is permitted to reach. ZICO reads finance summaries from our CFO application through a read-only, revocable, logged connection. ZICO cannot move money, make payments, sign agreements, or approve anything.
Voice. Where voice conversation is enabled (currently limited to the account owner), the live conversation is processed by a third-party voice AI provider, ElevenLabs, which stores conversation transcripts. Wake-word ("Hey ZICO") and clap detection run on the device. Our servers log only event names, never audio or words. Navigation logs record ZICO's decision, never the words spoken.
Autonomous and agentic actions. AI Agents may perform multi-step tasks on their own within the scope they have been given. Actions that are public-facing, contractual, or financial require approval by a person before they take effect.
Planned features. We may introduce a staff version of ZICO that answers using each staff member's own Microsoft access. If we do, questions may be logged per person to improve team resources and to report usage per employee to management, and the feature may use a third-party AI model provider (Anthropic). Staff will be told before it is enabled.
Identification. AI Agents identify themselves as AI when they interact with consumers. Built-in disclosures must not be disabled.
3. AI-Generated Content
Our AI tools generate content such as ad copy, social posts, emails, articles, SEO metadata, chatbot responses, and recommendations. AI output may be inaccurate, incomplete, or unsuitable for your context. You are responsible for reviewing and approving AI-generated content before you publish or rely on it.
4. Who Owns What
You own AI-generated content created for you from your data within your account ("Your Output").
RewardLion owns the AI Agents, including ZICO™, and everything that makes them work: models we build or configure, prompts, instructions, agent designs, workflows, evaluations, and the know-how built into them. These are reserved to Global Digital Business Solutions LLC worldwide, in perpetuity, in all media now known or later developed. You may not extract, copy, or reproduce them, and you may not use the Platform or any output from it to build, train, or improve a competing AI product.
We may use anonymized, aggregated AI interaction data to improve our Services.
5. Chatbots and Voice Agents for Your Business
AI Assistants Pro provides chatbots and voice agents that talk with your customers on your behalf. You are responsible for configuring them accurately and for their compliance with consumer protection and disclosure laws. Chatbots and voice agents must be configured to collect contact and scheduling details only, never protected health information (PHI); RewardLion does not accept PHI. You are responsible for monitoring their interactions and addressing complaints. We provide conversation logs to help.
6. AI Advertising and Optimization
AI Ads Pro uses machine learning for bidding, targeting, creative testing, and budget allocation. You keep control of budgets, targeting, and content approval through your dashboard. We do not guarantee specific results, conversion rates, or return on ad spend. You are responsible for compliance with the advertising policies of Google, Meta, and other platforms.
7. Data Used by AI
AI features process your business, customer, and campaign data to deliver your own Services, as described in our Privacy Policy and Privacy & Security page. Your data is not shared across client accounts and is not used to train AI models that serve other clients.
8. Limitations
AI technology changes quickly. AI features are provided "as is," without guarantee of any particular outcome. RewardLion is not liable for losses resulting from AI recommendations, automated actions, or agent interactions. Keep human oversight of important business decisions. We may update, retrain, or replace AI models and providers at any time, which may change how features behave.
9. Responsible Use
You may not use our AI features to create deceptive content, discriminate against protected groups, manipulate consumers, impersonate people, or break the law. Report harmful or inaccurate AI output to info@rewardlion.com.
10. Contact
Global Digital Business Solutions LLC (RewardLion)
333 Las Olas Way, Suite 1, Fort Lauderdale, FL 33301
info@rewardlion.com | +1 (800) 876-8984